Quality is our mission. The quality policy is our main tool in achieving it. The policy is clearly defined, comprehensive and highly formalized. Basic contents of the Quality Policy are:
Utmost Satisfaction of Client's expectation.
Innovative, cost and time effective services.
Consistent and continuous quality improvement.
Fulfillments of defined quality objective targets.
Develop the organization as an international centre for excellence.
Continuous evaluation of market to explore challenging areas of operation.
The policy lays down the basic philosophy and translates it into practice, by defining formalized procedures to be completed in sequential steps. Simply stated the procedures comprise 4 elements-
Task Definition.
Task Assignment.
QC/QA plan for each task element.
Documentation and feedback .
The application begins with every bid preparation. We do not mind the efforts for the bids not won. For every bid we prepare, the first three steps are completed with care. We ensure that quality targets are set and achieved for every job that the client entrusts us with. Our quality control procedures are designed to sieve out gross human errors and nothing is left to chance. The quality policy has paid us the best dividends. It holds the key to our success.
